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Support issues with various Android versions

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Hi! I am experiencing significant roadblocks with Xamarin.Forms and newer Android OS versions. For example, the cross-platform app which I have developed for iOS and Android has been used by users since 2014 with no issues. When Android released the update to 5, Xamarin's corresponding update no longer supports the "Slider" widget compatibility. To clarify, the same code compiled for API Level 10 v2.3 support no longer works with the Slider Widget on Android 5.

Contacting Xamarin customer support, their response was to compile against the latest platform API (Android 5). This means all of our customers must have Android 5 to use our app - which is not acceptable.

I compiled the app for Api Level 19 (v4.4) and that reaches a lot of customer devices, but today I'm receiving a huge pile of complaints that the app is not working with Android 5.

I'm having a hard time understanding what to do here - the Slider Widget has been the same for ever and now it's changed - has anyone else experienced this trouble? Also, my Note 3 is Android 5 and the app works fine. A pile of customers have Android 5 on their Note 4 and the app doesn't work with on forms which contain a slider.

My question for help is seeking feedback on how any of you are handling similar issues? What work-arounds can you suggest that will make my Xamarin experience more positive? Thanks in advance!


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